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New to Support Center? Submit a request Sign in Support Center How can we help? Training Videos Release Notes Status Page Forums Family Suite (PSFS) Accounting (PSA) Diocesan Products Desktop Family Suite Giving How to use the Support Center End Of Year Useful Tips Other Products Accounting Video Tutorials Training Videos Release Notes Logos Products Customer Onboarding Implementations Accounting Implementations Project Implementations Miscellaneous Implementations Family Suite Sales Knowledge Promoted articles PSFS MOC - Admin: How to get back to family suite from My Own Church How to get back to family suite from My Own Church From the My Own Church view, click on the Hom... PSFS Family Directory - Family List: How to reassign or delete a family envelope number How to reassign or delete a family envelope number The system does not store historical informat... PSFS Family Directory - Family List: How to add an unregistered copy of a family record How to add an unregistered copy of a family record Also described as ’How to add a visiting famil... PSFS Administration - Bookmark: How to update your browser bookmark for the new web address (URL) How to update your browser bookmark for the new web address To bookmark your new Famil... PSFSv Offering - Posting: How to edit contributions in a closed batch/correction batch (Video) How to edit contributions in a closed batch/correction batch (Video) You closed a batch then fou... PSFS IQ - Offering: How to create a Batch Reconciliation Report How to create a Batch Reconciliation Report If you need to reconcile a batch to a bank deposit yo... PSFS Tuition - Invoices: How to apply a credit to a new invoice How to apply a credit to a new invoice In a nutshell: Once you have filled in the information ... PSFS - General System: Recommended Internet Speed Recommended Internet Speed for PSFS The recommended Internet speed for Family Suite is... PSA L&P - Loans: How to record your PPP loan How to record your PPP loan Our Software Support Team loves to help our customers lear... PSA Payroll & L&P - Reports: How to get reports to fill out the Payroll Protection Program Application How to get reports to fill out the Payroll Protection Program Application *Note: you may want to ... PSA GAAP Compliance - Feature: What is GAAP? What is GAAP? The accounting profession relies on generally accepted accounting principles, or GA... DFS Offering - EOY: End of Year Contribution Statement Guide These quick and simple steps help ensure that your statements are accurate and that they are deli... PSG Changes - Giving begins to introduce changes in the software for customers Giving begins to introduce changes in the software for customers Donor Portal Changes ... PSG Gear Icon - ChMS Integration: Checklist Integration Checklist Before you start Integrating ParishSoft Giving with ParishSoft Family Sui... PSG Reports - Transactions: Credit Card Rejection Codes Credit Card Rejection Codes Half of these may be fixed by correcting the card information in... PSG Reports - Billing Report: How to view your organization’s processing fees How to view your organization’s processing fees Processing fees are incurred for each online tran... How to submit a ticket How to submit a ticket Starting June 3, 2019, Zendesk will no longer be supporting Microsoft Inte... OLG Administration - Managed Giver: How to set up Managed Giving accounts How to set up Managed Giving accounts Managed Giver accounts are set up and maintained by the ch... Facility Scheduler - New: Introduction to Facility Scheduler Introduction to Facility Scheduler Logging in The first thing you will notice with Hosted Logos ... Logos System - Facility Scheduler: How to restore your data from the desktop version of Facility Scheduler to the hosted version of Facility Scheduler How to restore your data from the desktop version of Facility Scheduler to the hosted version of ... Community Can’t find what you’re looking for? Submit a request...